MammmothSoft

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i-Ware

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i-Ware Benefits

Transparent Supply Chains and Organisations

The key to Supply Chain excellence will be the ability to extend a business into customers’ and trading partners’ operations. Those companies that are highly successful with supply chain management will compete on their ability to work rapidly with customers and trading partners to create new and unique products and solutions and to track products from suppliers through to end customers.

Through i-Ware’s Open Architecture, the Internet and the ability to seamlessly integrate with Microsoft Office, information can be easily and efficiently shared and collaborated with supply chain partners to form powerful coalitions. Thereby, uniting islands of information that had previously made it difficult to improve operational efficiency.

As Mammothsoft is capturing forecasts and consumption of components/parts and products down at the customer level, Mammothsoft is moving to the stage where they will have an on line query facility on the Internet in order for our customers, such as Compaq Computer Corporation, to share this information with their suppliers. This, Mammothsoft believes will take collaborative forecasting and planning to the next level and as such reach the elusive ultimate source of competitive advantage - supply chain transparency.

So, at a time when the major focus of vendors has been on improving the efficiency of ordering for the End Users, at Mammothsoft we have taken the holistic approach to supply chain excellence. That is we are concentrating on improving the End User ordering function and improving the fulfillment functions of suppliers and their resellers.

Ability to manage mass customization

Companies with millions of customers are starting to build products designed for individual consumers. For example, you can order a Dell computer assembled to your exact specifications and purchase a pair of Levi’s cut to fit an individual body. This is mass customisation, where mass-market goods and services are uniquely tailored to the needs of the individuals who buy them.

Mass producers dictate a one-to-many relationship, while mass customisers require continual dialogue with customers. Mass production is cost-efficient. Mass customisation is a flexible manufacturing technique that can slash inventory. Mass customisation has two huge advantages over mass production: it is at the service of the customer and it makes full use of cutting-edge technology.

For example, Dell’s future does not rely on faster chips or modems, it depends on greater mastery of mass customisation and of streamlining the flow of quality information.

Mass customisation streamlines the order process, allowing manufacturers to offer direct. Mass customisation is about creating products that match the needs of the consumer better than any middleman can. For example, Paris Miki designs lenses and a frame that conform both to the shape of a customer’s face and the type of spectacles, formal, sports, sunglass, they want.

i-Ware manages mass customisation through the use of its Product Configurator and the i-Build module.

Promotes e-Business Profitability

Most companies fail to capture the true cost of fulfillment and therefore think their Web commerce transactions are profitable. The financial impact of Web commerce includes additional back-end costs such as manually re-keying Web orders into traditional order management system, back-order costs such as multiple shipments to fulfill a single order, cost of handling increased call centre volume due to fulfillment problems, cost of handling Web returns with the added warehouse labour and inventory carrying costs.

The challenge is the ability to measure true costs of Web fulfillment and then put in a plan to lower them. i-Ware captures all these costs and with the Workflow Management component will be able to measure call centre activity.

The front-end of a Web site is the easiest and least differentiating aspect of effective Web Strategy. The need is to differentiate through relationships with suppliers and optimising the physical flow of goods, thus creating improved margins and better customer service. A more sustainable competitive advantage is to make fundamental changes to procurement, manufacturing and distribution processes. i-Ware offers real time transparency on inventory, capacity (through the Workflow Management System), transportation availability for accurate order status and delivery date information for customers. i-Ware offers dynamic pricing, promotions and product mix optimisation based on real time supply and demand data.